Last Update: August 9, 2010
Information We May Collect.
In order to use certain services on our website (e.g., purchase products), you may be required to provide us with your personal information. Personal information includes any information that may be used to identify you, including, but not limited to, a first and last name, home, billing or other physical address or email address as well as any information associated with the foregoing. In addition to your contact information, we may collect information about your purchases, e.g., billing address, shipping address, gender, occupation, birthday, marital status, anniversary, interests, phone number or other contact information, and credit card information. Personal information does not include your IP address or other information associated with your computer or the computer you use to access our website (see below how we may use such non-personal information).
We may combine the information you provide to us over time with information that is publicly available, collected through data collection devices, and information that we receive from our partners, affiliates and other third parties.
How We Use Information We Collect.
We may use the information we collect about you to:
- Facilitate your purchases and provide the services you request,
- Confirm and track your order,
- Respond to your inquiries and requests,
- Compare and review your personal information for errors, omissions and accuracy,
- Prevent and detect fraud or abuse,
- Improve our Website, service, product offerings, marketing and promotional efforts, and overall customer experience,
- Identify your product and service preferences,
- Understand our customer demographics, preferences, interests, and behavior, and
- Contact you (via email, postal mail, or telephone) regarding products and services (of Bespoke or our partners) that we believe may be of interest to you.
Sharing Information With Third Parties
In certain circumstances, we may share your personal information with our partners, service providers, contractors or other third parties. For example, sometimes we use third parties to perform certain services on our behalf, including: shipping, payment processing, data storage/management, web hosting, web analytics, fulfillment, assembly, marketing, mailing, emailing, etc. These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by Bespoke. We will not share your information with any third parties for direct marketing purposes without your approval.
Compliance with Law and Fraud Protection.
We may, and you authorize us to use and disclose any information, including personal information: (1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law; (3) to other companies and organizations for credit fraud protection and risk reduction; (4) to enforce any agreement we have with you; or (5) to protect our business from harm. If we receive a subpoena or an informal request seeking your identity or information about you, we are not required to give you notice, but we may do so in our discretion.
Your personal information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of the this website or our company.
We value your comments, feedback, testimonials, etc., which help us improve our website, products, and services. By making such submissions to us, you assign your rights in the submissions to us, as described in the "Submissions" section of our Terms and Conditions page.
Other Uses of Your Information.
We may collect your IP address to, among other things, help diagnose problems with our server, administer and tune the operation of our website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our website. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, improve our website, customer service, products, and promotional efforts, and to understand your preferences, patterns and interests.
Children under 13.
We do not knowingly collect personal information from children under the age of 13. If you are under 13 years of age, you may not use this website.
We use reasonable security measures to protect your Personal Information from unauthorized use and disclosure while in our control. We use Secure Socket Layer (SSL) encryption to protect certain personal information. However, no security measures are perfect, and we cannot guarantee that any information will be secure from unauthorized access or use.